Ask us a question and a member of our support staff will respond as soon as possible.
I am writing to emphasise how dangerous the Biting Fly Trap is to small birds. Two days after I hung mine outside of our pasture I found four yellow finches stuck to the trap. What an awful way for those birds to die. When I signed on a few minutes ago I saw your note about small birds on the order page. I am seriously disappointed at your comment that "on balance, the relief... is a far greater good." I order your products because I assumed your company is concerned about the welfare of animals and your products of high quality. This product should not be sold on your web site until the design flaws are addressed.
I am a longtime user of the Fly Predators and recently purchased a Biting Stable Fly trap. I installed the trap per the instructions, but am capturing very few flies. Other sticky traps that are hanging higher in the barn fill up with flies relatively quickly. Can someone please respond to me. The lack of performance of your trap is frustrating and the format on your website is confusing. I called the support center and even he was confused as to the proper procedure to ask a simple question.
The Bite Free Stable Fly Trap is very different from yellow sticky traps that you hang up high. The Bite Free trap should be hung low (waist high or lower, and preferably put on something like a piece of re-bar rather than hanging to keep it more stable). The trap also needs to be in direct sunlight, especially in the afternoon. How this trap works is by imitating animal body heat when sunlight passes through the clear center, this draws in blood feeding flies. The traps should be close to the animals, but out of reach of anyone who might try to play with them like a toy. Sometimes you have to try a couple locations to get one that really works.
Traps that hang higher in the barn that are made for non-biting house flies work by presenting an attractive landing platform for flies looking to rest. House flies usually rest high on walls, so they can be easily caught this way. So although both traps are sticky, their mode of operation and target species are completely different.
If you have any other questions, please give me a call at 1-888-880-1579.
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